1. Information We Collect
Infinity Binary collects information that you voluntarily provide to us when you use our website, fill out contact forms, subscribe to our newsletter, engage our services, or communicate with us through any channel. This information may include your name, email address, phone number, company name, job title, physical address, country of residence, and any other details you choose to share with us.
We also collect certain technical information automatically when you visit our website. This includes your IP address, browser type and version, operating system, device type, screen resolution, pages visited, time spent on each page, referring URL, and interaction patterns. This data is collected through cookies, web beacons, and similar technologies to help us understand how visitors use our site and to improve their experience.
When you engage our services, we may collect additional information necessary for project delivery, including project briefs, brand materials, account credentials for third-party platforms (such as Google Ads, Meta Business Suite, or hosting providers), payment information processed through secure third-party payment processors, and any feedback or communications exchanged during the course of our engagement.
2. How We Use Your Information
We use the information we collect to deliver and improve our services, communicate with you about projects, process payments, provide customer support, and maintain our business relationship. Specifically, your contact information is used to send project updates, deliverables, invoices, and other relevant communications. We may also use your information to respond to inquiries, provide technical support, and address any issues you may have.
We use analytics data to understand how visitors interact with our website, identify popular content, diagnose technical issues, and optimize the overall user experience. This data helps us make informed decisions about website improvements, content strategy, and service offerings. Aggregated, non-personally-identifiable analytics data may be used in our internal reporting and business planning.
With your explicit consent, we may use your email address to send marketing communications, including newsletters, service updates, promotional offers, and industry insights. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. Note that even if you opt out of marketing emails, we will still send transactional communications related to active projects and your account.
3. Data Sharing
Infinity Binary does not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our business, delivering services, and maintaining our website. These providers are contractually obligated to handle your data securely and only for the purposes we specify.
Categories of third parties we may share data with include: cloud hosting providers (for website and application hosting), email service providers (for transactional and marketing emails), analytics platforms (for website usage analysis), payment processors (for secure payment handling), project management tools (for collaboration and task tracking), and advertising platforms (when managing campaigns on your behalf as part of our digital marketing services).
We may disclose your information if required to do so by law, regulation, legal process, or governmental request. We may also share information to protect the rights, property, or safety of Infinity Binary, our clients, or the public. In the event of a corporate merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, and we will notify you of any change in ownership or uses of your personal information.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your browser and our servers, secure password hashing and storage, access controls limiting data access to authorized personnel only, regular security audits, and monitoring for potential vulnerabilities.
Our team members are trained in data protection best practices and are required to adhere to strict confidentiality policies. Access to client data is provided on a need-to-know basis, and all employees sign confidentiality agreements as part of their employment terms. We maintain detailed logs of data access and regularly review these logs for any unauthorized or suspicious activity.
While we strive to protect your personal information using commercially reasonable measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable data protection laws, and will take immediate steps to contain and remediate the breach.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site. Cookies are small text files stored on your device that help us remember your preferences, understand usage patterns, and deliver personalized content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
The types of cookies we use include: essential cookies required for basic website functionality (such as form submissions and page navigation), analytics cookies (such as Google Analytics) that help us understand website traffic and usage patterns, preference cookies that remember your settings and choices, and marketing cookies from third-party platforms (such as Meta Pixel and Google Ads) used for advertising effectiveness measurement and retargeting.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features. We also respect the Global Privacy Control (GPC) signal as a mechanism for users to opt out of data sharing and targeted advertising.
6. Your Rights
You have the right to access, review, and obtain a copy of the personal information we hold about you. You can request this information by contacting us at [email protected], and we will provide it within a reasonable timeframe, typically within 30 days. We may verify your identity before disclosing personal information to protect against unauthorized access.
You have the right to request correction of any inaccurate or incomplete personal information. If you believe any data we hold about you is incorrect, please contact us with the details, and we will update our records promptly. You also have the right to request deletion of your personal information, subject to certain exceptions where we are required to retain data for legal, regulatory, or legitimate business purposes.
You have the right to withdraw your consent for data processing at any time where our processing is based on your consent. You may also request data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format. To exercise any of these rights, please submit a written request to [email protected]. We will respond to your request within 30 days and will not discriminate against you for exercising your rights.
7. Third-Party Services
Our website and services may contain links to third-party websites, plugins, and services that are not operated or controlled by Infinity Binary. These include social media platforms, analytics tools, advertising networks, payment gateways, and content delivery networks. We are not responsible for the privacy practices of these third-party services, and we encourage you to review their privacy policies before providing any personal information.
We integrate with several third-party platforms as part of our service delivery. When we manage digital marketing campaigns on your behalf, we may access and process data through platforms such as Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, and similar advertising networks. Data processed through these platforms is subject to their respective privacy policies and data processing terms, which we review regularly to ensure compliance.
For website analytics, we use Google Analytics, which collects and processes website usage data. Google Analytics uses cookies to analyze website traffic and may transmit data to Google servers in the United States or other countries. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser cookie settings.
8. Children's Privacy
Infinity Binary's services are not directed to individuals under the age of 18. We do not knowingly collect, store, or process personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected], and we will take steps to identify and delete such information from our systems.
When we become aware that we have inadvertently collected personal information from a child under the age of 18, we will make commercially reasonable efforts to delete that information as quickly as possible. If we cannot verify that a user is at least 18 years old, we may suspend or terminate the user's access to our services pending age verification.
We are committed to complying with all applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the United States and equivalent legislation in other jurisdictions. Our website and services are designed for business-to-business (B2B) and business-to-consumer (B2C) adult audiences only.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this policy, we will notify you by posting a prominent notice on our website and, where appropriate, sending an email notification to the address associated with your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The date of the most recent revision will always be indicated at the top of this page. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
If you have questions or concerns about any changes to this Privacy Policy, please reach out to us. We value your feedback and are committed to maintaining open communication about our data practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.
- Email: [email protected]
- Phone: +1 (602) 610-1760
- Address: 12580 N Oracle Rd, Suite 210, Oro Valley, AZ 85755 (Main Office)
- Business Hours: Monday through Friday, 9:00 AM to 6:00 PM MST (Mountain Standard Time)
We aim to respond to all privacy-related inquiries within five (5) business days. For urgent privacy concerns, please indicate the nature of your request in the subject line of your email. We take data protection seriously and will work diligently to resolve any issues you may have regarding the handling of your personal information.